Showing posts with label direct marketing. Show all posts
Showing posts with label direct marketing. Show all posts

Target Marketing to the Max!


Did you know that you can take a map, draw a circle around an area you want to target and identify only those potential customers with criteria that match your target customer base?

Did you know that, you can then model the profile of that target customer base and recreate test marketing in communities in a larger "geo" circle around the area your business serves? In fact, you can actually profile a region to assess and evaluate a strategic growth plan into neighboring towns and counties.

Most businesses grow by default or competitive intuition. They either pick up a client in an extraneous or obscure location by referral or the internet or they pick an area where there is little or no competition and they build a customer base from scratch.

FGM has a client who has a service business serving a rather large 100 mile geocircle, inclusive of Wisconsin and Northern Illinois. They are experts at what they do and hired FGM to create a highly optimized and educational website to drive potential new customers to their website. The result? Their web leads multiplied exponentially, however, some of them are from halfway across the country. Disappointingly, they are unable to service a need that far out of their service area and to date find themselves apologizing to potential customers in other states. They are even trying to assess ways to stop these calls by limiting the web exposure and minimize the keywords that are reaching these potential markets. I say, WHOA! Use it to your advantage!

When you start evaluating how you want to grow your business consider arranging reciprocal arrangements with companies you trust who perform similar services in other areas of the country. Establish a reciprocal fee for finding and referring a customer (if they indeed win the business) and watch your profits grow without the overhead of time or labor. Additionally, if your website or referrals are bringing in an extraordinary amount of business from an area you once considered outside of your target area, start looking at potential buy-out opportunities in which you acquire a business with a strong local reputation and start funneling all the leads you are receiving towards it.

Growth opportunities are around every corner. It's the ones under the rocks that are often the most profitable though, and often they start with a sign from your target market when they call looking for you! As my grandmother would say, "keep your eyes peeled and your ears pricked" for potential,it's never silent.

Is your Direct Mail Being Read?

55% open something from a brand or company that they know
51% open it if it's personally addressed to them
50% open it if it's a product or service they already have interest in
39% open it if they can see it contains a free sample or a voucher
27% open it if it's a local business or event
21% open it because it's competition
15% open it if it's fun and interesting packaging
10% open it if it looks funny or silly
6% open it if they like the design or find the envelope attractive
3% open it if they like the color
12% open it for a variety of miscellaneous reasons
Source: CCB for MAP 2008- Research

The best question to ask yourself is, have you tried testing different direct mail strategies and tactics in search of the greatest percentage of opens and responses? If not, you are wasting a lot of money on direct mail that is not working for you. ROI, it's the name of the game!

Direct Marketing is Alive and Well!