ROI darn it! It's all about your Return on Investment when it comes to marketing!

So...your budgets are shrinking and so is your lead generation. How do you stay visible affordably? How do you know what trigger will work to get customers shopping you again? How do you direct any money towards marketing when you have no idea how it will fare for you?

The key to knowing the answers to all of these questions is to establish a goal ROI (Return on Investment) and identify (in advance!) what your results need to be in order to make the marketing pay for itself. Direct mail is a fantastic tool to accomplish this because it is affordable, scaleable, testable, and measurable with the right foundation in place. Here are a few tips on how to make sure you build your marketing on the right foundation.

  • Know your Budget! Don’t invest a red cent until you know what you have to spend and what you need to make from it.

  • Hit the Bullseye! Mail out a highly targeted and personalized Call to Action to a known database of predetermined target prospects.

  • Try different messages and TEST TEST TEST! Divide your mailings into manageable sizes so you can assess the variables including format, offer and message. Once you find a winner based on conversion, use it as your control mailing in your next cycle of marketing.

  • Change the Channel! Integrating your message and offering it through multiple channels will enable you to reach a larger share of your marketplace. Cross market your direct mail through your website and send your mail recipient a special offer when they visit your website.

  • More More More! Increase your frequency of mailing. The magic number is 17 times a year…every 21 days you want to be in the mailbox. Studies show it can take up to 8 attempts to encourage interest in your product.

  • It’s so Clear, you can see it from the North Pole! Don’t bury your lead! Make sure your message and call to action are CLEAR!

  • Eeeny Meeny Miney Moe! Should it go in an envelope, is it a natural self mailer, or should it be in a flat package? Refer back to your budget and your goals when considering this. Think of your target market too…is it going to an office or a residence? TEST TEST TEST.
  • Stamp out overspending! Minimize postage expenses by choosing the most efficient size for your mailer- including weight (paper stock), number of pages, dimensions, etc. Ask your mailer or local post office for advice in this area.

  • Think your design through! Brand and corporate awareness are key in being memorable and making that repetitive impression. By giving all your materials the same look and feel, you quickly build a sense of familiarity with your audience! Variable print technology gives you the opportunity to deliver a branded message with a fully customized feel to the recipient.

  • No Fall Through the Crack Leads! Ok, so you got your piece out and now the leads are coming in. It’s critical to have an automated follow-up system to convert those leads into customers. Make sure you know what your plan is before you execute the campaign.

  • Measure it up! Set concrete goals of measurable success expectations before you execute the campaign. You can measure the number of responses, you can measure the number of sales, you can measure the number of visits to your website or the number of inquiries. Your measure of success is up to you and the options are enless. You set the criteria, but make sure you evaluate the success of the campaign based on a consistent measure.

When you figure out what works, you can repeat the techniques multiple times during the year against multiple target lists. The lead generation will be year round and the ROI rewards you reap will be bankable!

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